Terms of service
Terms of Service
Overview
Welcome to Elixro! The terms “we”, “us” and “our” refer to Elixro. Elixro operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), in order to provide you with a personalised shopping experience. Elixro operates through the Shopify platform, which enables us to provide the Services.
The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important legal information, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service. If you do not agree, you must not use the Services.
Section 1 – Access and Account
By accepting these Terms, you confirm that you are at least the age of majority in your region of residence, and that you authorise any minor dependents to use the Services through devices you own or manage.
You may be required to provide details such as email, billing, payment, and shipping information. You guarantee that all details are accurate, current, and complete, and that you are authorised to provide them.
You are responsible for maintaining the security of your account credentials and for all activity under your account. You must not transfer, sell, or assign your account to any third party.
Section 2 – Our Products
We strive to represent our products accurately. However, colours or appearances may vary depending on your device and settings.
We do not guarantee that product appearance or quality will meet your expectations. Descriptions may change or products may be discontinued without notice. We reserve the right to limit sales to any person, region, or jurisdiction.
Section 3 – Orders
Placing an order constitutes an offer to purchase. Elixro may accept or decline your order at its discretion. An order is only accepted once confirmed and payment has been processed.
Please refer to our [Refund Policy] for returns and exchanges.
You confirm that purchases are for personal use only and not for resale or commercial export.
Section 4 – Prices and Billing
Prices, discounts, and promotions may change without notice. Prices are those in effect at the time of purchase and do not include taxes, shipping, customs duties, or other fees unless otherwise stated.
Online prices may differ from physical retail prices. Separate terms may apply to promotions.
You agree to provide accurate and up-to-date payment information. You confirm that you are authorised to use the payment method provided.
Section 5 – Shipping and Delivery
We are not liable for delivery delays. Timeframes are estimates and may be impacted by third parties or circumstances beyond our control. Responsibility for the products passes to you upon delivery to the carrier.
Section 6 – Intellectual Property
All content on the Services (including trademarks, text, images, videos, etc.) is the property of Elixro, its affiliates, or licensors. Use is limited to personal, non-commercial purposes.
You may not reproduce, modify, or distribute any content without prior authorisation. All trademarks and trade names are protected by law.
Section 7 – Optional Tools
You may have access to third-party tools provided “as is.” We accept no responsibility for their use.
Section 8 – Third-Party Links
The Services may include links to third-party websites. We are not responsible for the content or practices of such websites. Any transactions are at your own risk.
Section 9 – Relationship with Shopify
Elixro operates on Shopify, but all sales are made directly with us. Shopify is not responsible for your purchases. By using our Services, you expressly release Shopify from any claims or liability.
Section 10 – Privacy Policy
All personal data is handled according to our [Privacy Policy LINK], and may also be subject to Shopify’s Privacy Policy. Please review both to understand how your data is used.
Section 11 – Feedback and Reviews
By submitting suggestions, reviews, or comments (“Feedback”), you grant us a free, perpetual licence to use that content. You confirm you hold the rights to the Feedback and that it complies with these Terms.
Section 12 – Errors and Omissions
Occasional typographical errors, inaccuracies, or omissions may occur. We reserve the right to correct such issues or cancel incorrect orders.
Section 13 – Prohibited Uses
You must not use the Services for unlawful purposes or in ways that infringe third-party rights. This includes, but is not limited to: defamation, distributing spam, unauthorised access, or compromising security.
We may suspend or terminate your account without notice for misuse.
Section 14 – Termination
We may suspend or terminate access to the Services at any time. Provisions relating to intellectual property, Feedback, disclaimers, and limitations of liability survive termination.
Section 15 – Disclaimer of Warranties
The Services are provided “as is.” We do not guarantee they will be error-free or uninterrupted. Your use is at your own risk. Certain disclaimers may not apply depending on your jurisdiction.
Section 16 – Limitation of Liability
To the maximum extent permitted by law, Elixro and its partners are not liable for direct, indirect, incidental, or consequential damages arising from use of the Services.
Section 17 – Indemnification
You agree to indemnify Elixro and its partners against any claims or losses arising from your misuse of the Services or breach of these Terms.
Section 18 – Severability
If any provision of these Terms is found invalid, the remaining provisions shall remain enforceable.
Section 19 – Waiver and Entire Agreement
Failure to exercise a right does not constitute waiver. These Terms constitute the entire agreement between you and Elixro.
Section 20 – Assignment
You may not assign your rights or obligations without prior written consent. Elixro may assign without notice.
Section 21 – Governing Law
These Terms are governed by the laws of Iceland (Elixro’s registered headquarters in Reykjavík).
Section 22 – Headings
Headings are for convenience only and do not affect interpretation.
Section 23 – Changes to the Terms
We may amend these Terms at any time. It is your responsibility to check periodically. Continued use of the Services constitutes acceptance of changes.
Section 24 – Contact Information
Questions about the Terms of Service should be sent to:
Business Name: Elixro
📧 support@elixro.com